Sunday, December 29, 2019

Sex Trafficking The Dominant Discourse Around Human...

The audience for this paper is an educated public and specifically those who influence or make policy regarding trafficking, most specifically in Colorado. The dominant discourse around human trafficking centers on sex trafficking, and I hope to encourage a more holistic view. While the Colorado legislature should be applauded for greatly improving its human trafficking laws with HB 14-1273, local victims of child sex trafficking would probably take little comfort in knowing the new bill has special provisions limiting the legal defenses their traffickers can mount while offering no such protection to labor-trafficked children. The societal focus on sex trafficking, often at the expense of labor trafficking is ideological, not logical, and certainly not based on any reliable data. According to a study of a sample of major American, British, and Canadian newspapers from 2000-2005, sex-trafficking-focused articles represented more than half of the sample and more than double the number about labor trafficking (54% vs. 20%). Moreover, in the United States, the percentage of sex trafficking articles was even higher at 58%. More than just a numerical imbalance, this can be problematic as it â€Å"suggests that rather than influencing the nature of the debate, the news media mostly echo the narratives presented by the major participants in the policy process and, thus, help support the dominant views.† Academia is also not immune to this imbalance. Another study conductedShow MoreRelatedHuman Trafficking And Its Effects On Society2954 Words   |  12 Pagesmodern-day trafficking. Human trafficking is a very problematic issue in our society today and more victims are being taken advantage of whether it’s through slavery, sexual exploitation, organ trade, or even forced labour. In most cases, the victims of trafficking is often known to be transferred from one country to another and forced to work for a benefit of the crime. In other words, it’s very common and known for the criminals to drug the victims or kidnap and force them to work as sex slaves. InRead MoreThe Sex Industry And Immigration2522 Words   |  11 Pages20, 2014 Human Trafficking I will examine the Sex Industry and Immigration. My main focus will be the economic growth of Human Trafficking and the exploitation of individuals who are victims due to the Sex Industry from a global perspective. According to the literature I have reviewed human trafficking crimes against humanity. The objective of human trafficking can involve acts of harboring, transporting, recruiting or receiving a person through the use of force against their will. Human traffickingRead MoreFeminism : A New Form Of Rage From Modern Women s Right Activists1105 Words   |  5 Pageseradicate every single case of language abuse. However, at least, they are making an impact on the world in which is already filled with resentfully remarks towards promiscuous women as slovenly â€Å"sluts.† I have to concede that the two opposing discourses create a deadlock. Neither can prove reclamation of the word â€Å"slut† is universally harmful or beneficial; neither can give a satisfactory definition of what is the success of reclamation. However, individual liberty can only be appreciated as longRead MoreThe Abstract Principles Of Sexuality And Race2208 Words   |  9 Pagesan page about their gender-friendly campus that answers any common questions one might have about such issues. â€Å"No one knows what causes sexual orientation.† Many lesbian, gay and bisexual people know that they are attracted to members of their own sex at an early age, sometimes as young as 6 or 7 years old. Others learn much later in life, in their 30’s, 40’s or later still. Some research indicates that sexual orientation is determined between birth and age 3, but no one is sure what causes particularRead MoreAnthropological Challenges Raised by New Reproductive Technologi es2612 Words   |  11 Pagesmotherhood and sex predetermination. These are the mostly common used, giving some hope and a possibility to infertile patients to have children. These procedures are somewhat questioned in a way or another. Such questions involve around practical and ethical problems, as experimenting on human embryos could be dangerous and illegal in such ways as the embryos could be violated in a way. Cris Shore questions also if these reproductive technologies could lead to genetic engineering and if the human lifeRead MoreAnthropological Challenges Raised by New Reproductive Technologies2623 Words   |  11 Pagesmotherhood and sex predetermination. These are the mostly common used, giving some hope and a possibility to infertile patients to have children. These procedures are somewhat questioned in a way or another. Such questions involve around practical and ethical problems, as experimenting on human embryos could be dangerous and illegal in such ways as the embryos could be violated in a way. Cris Shore questions also if these reproductive technologies could lead to genetic engineering and if the human lifeRead MoreSociological View on Deviance and Drug Use Essay8777 Words   |  36 PagesIntroduction What can a sociologist tell us about deviance, and drug use that we do not already know? If there is anything distinctive about the sociologist view, it is their emphasis on social context. One of the central ideas of all human experience is meaning. Meaning is something imposed and socially made-up, and has two features: it is both external and internal. Meaning is assigned externally to objects and behavior by social cooperation. But it is also assigned by the individualRead MoreMens Rea The Writing Style and Feminism of Lakambini Sitoy7010 Words   |  29 Pagesand guidance every single day. ABSTRACT This paper assumes that the writing style of Lakambini Sitoy in the short story Mens Rea, effectively conveys the author’s views on feminism. Verbal data supporting this argument are analyzed using discourse analysis, based on the literary critical theories of expressivism, formalism, affectivism, and feminism. The findings reveal that: although in conflict with one another, the main characters of the story both show empathy to women’s issues; the symbolismsRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words   |  656 PagesCentury †¢ Jose C. Moya and Adam McKeown 9 †¢ 2 Twentieth-Century Urbanization: In Search of an Urban Paradigm for an Urban World †¢ Howard Spodek 53 3 Women in the Twentieth-Century World Bonnie G. Smith 83 4 The Gendering of Human Rights in the International Systems of Law in the Twentieth Century †¢ Jean H. Quataert 116 5 The Impact of the Two World Wars in a Century of Violence †¢ John H. Morrow Jr. 161 6 Locating the United States in Twentieth-Century World History Read MoreRacism and Ethnic Discrimination44667 Words   |  179 PagesIndigenous Peoples’ Autonomy and Development Racism and Ethnic Discrimination in Nicaragua November 2006 Contents 1. 2. Introduction Structure of the study 2.1 Scope and methodology 4 7 7 3. Racism and individual and collective human rights 3.1 A note on cultural and ethnic identity 9 11 4. Racism: colonial inheritance 4.1 Nicaragua: multiethnic and pluricultural state 4.2 The historic roots of differences, discrimination, and racism 4.2.1 Spanish Conquest and its

Saturday, December 21, 2019

Fulfilling the Promise of the American Dream Essay

The promises of the â€Å"American dream† are no longer fulfilled. One does not simply work diligently and expect to achieve success. A number of factors must be taken into consideration: natural talent, class, and most importantly, the ability to assimilate. The American economy today does not allow every citizen to be satisfied with his position. There is a clear distinction between the classes in America. The pursuit of happiness is limited to those who adapt and conform, as well as requiring a set of skills in order to remain competitive in the job market. In â€Å"Class in America: Myths and Realities,† Gregory Mantsios describes the myths and their corresponding realities in America. A myth that was given claims that any American, given the†¦show more content†¦Buchanan provides examples and historical contexts which show the gradual separation and classification of Americans by religion, ethnicity, gender, and political affiliation. America was founded o n the values of â€Å"diversity, equality, and democracy.† Buchanan argues that America today is known for its diversity rather than its unity. Treating Americans differently based on race has become a norm and raises questions every day. â€Å"Hardly a month passes without some controversy or crime rooted in race being forced through cable TV and talk radio onto the national agenda† (601). The fact that the average earnings for Americans is often classified by race, in addition to showing large disparity between incomes, shows that America is far from colorblind. All three selections have made the point, through historical examples or personal experience, that success and failure directly correlates to ones status and background. There is unquestionable variation with race and class being the most prominent factors. An individual that adapts to his respective American expectations can achieve his goals. Gregory Mantsios and Patrick Buchanan discuss the issues that s urround class and race while Stephen Cruz describes a personal ordeal that opens his eyes to the reality of the glass ceiling caused by his background. Mantsios and Buchanan naturally have analytical and statistical information to as support. Buchanan stresses the unity ofShow MoreRelatedExamples Of Fulfilling The American Dream In The Great Gatsby1071 Words   |  5 PagesFulfilling The American Dream What is the American Dream? The Great Gatsby by F. Scott Fitzgerald was published in 1925. The novel takes place in New York, during the roaring ‘20’s of the 1900’s. The novel is about a young man named Gatsby who tries to gain back love from a woman named Daisy Buchanan. The American Dream is a reoccurring symbol throughout this book. The characters in the novel all had their very own ways of interpreting the American Dream. Characters like Nick Carraway, Gatsby, andRead MoreHistory1408 Words   |  6 Pagesnew president of these United States, they have the support of everyone they fooled into believing their blind promises. We fall into their guarantee of topics they claimed they were going to address, and problematic issues they stated would change as soon as they were elected into the White House. As soon as they get inaugurated they still have no idea what is in store for them, the promises made to the public are suddenly pushed to the end of their priorit y list. Maybe they really wanted to fulfillRead MoreGreat Gatsby1147 Words   |  5 Pagesnovel The Great Gatsby , protagonist Jay Gatsby progresses as a hero through his dedication for love, his youthful dreams, and his Christ-like persona. His passion for love reflects in his greatness; for he proves commitment, dedication, and a loving soul for others. Jay Gatsby lives the model of the American Dream in a youthful and undertaking way. Extravagance combined with dreams for success comes greatness. Gatsby also is considered a vision of Jesus Christ as the novel uses different biblicalRead MoreEssay about Honored Irish Immigrants787 Words   |  4 PagesFor many people, the American dreams and promises brought ideas and new hopes of a better life. For the Irish, the American dreams and promises weren’t just ideas and hopes, they were the way to a new beginning in America, a way to start over and forget the horrifying past they encountered. The Irish struggled day after day to pay for fair travel to America. To many people, the challenge the Irish overcame seemed to deserve praise. Today, the Irish are honored and commemorated for their hard workRead MoreF. Scott Fitzgerald s The Great Gatsby 1219 Words   |  5 PagesTHE AMERICAN DREAM IN GATSBY The American dream is a tacit promise given to all citizens in this country, which states that regardless of social class, any individual can aspire to new heights based upon the ideology of meritocracy. The American dream is a â€Å"recurring theme in American literature†(Pearson) and in American society. However, The Great Gatsby, F. Scott Fitzgerald’s critically acclaimed novel, presents the American dream as an illusion which can never be achieved, and according to recentRead MoreAnalytical Essay On The Great Gatsby1048 Words   |  5 PagesThe Great Gatsby, published in 1925, is hailed as a masterpiece of American fiction. The author, F. Scott Fitzgerald offers up a commentary on the American society of which he was a part. He successfully encapsulates the mood of a generation during a politically and socially crucial and chaotic period of American history. In fact, The Great Gatsby stands as a brilliant piece of English literature, offering a vivid peek into Ame rican life in the 1920s. Fitzgerald carefully sets up his novel into distinctRead MoreThe Leader As A Strategist Report1376 Words   |  6 PagesHarley just may be the last pure expression of what it means to be American, the freedom to go somewhere, anywhere, just you and the road and the wind in your hair. The essence of the Harley lifestyle is to dress up in black leather and ride your Harley to the horizon, calling for all the world to see you like an outlaw rather than the mild-mannered citizen you are the rest of the week. It is no wonder that today this American icon is so loved and recognized around the world. Today’s Harley ownerRead MoreF. Scott Fitzgerald s The Great Gatsby1319 Words   |  6 PagesIt only takes a spark to start a fire. That spark could be a dream or a passion that has the possibility of growing into something larger than life. To transform that dream into a reality, goals must be set and plans must be made. The goal that many people were pursuing during the Roaring Twenties was the American Dream. It enticed people with the promise of prosperity and success all with a little hard work and elbow grease. Yet somewhere along the way, the goal was lost in the midst of affluenceRead MoreAmerican Dream A Biological Impossibility, Neuroscientist Says1402 Words   |  6 PagesThe American dream has lurked over its people with open, forgiving, and promising arms. It served as a beacon for all who wanted to escape their indigenous lives, and seek refuge in a place where opportunity and hope ran rampant. The beacon that was once brightly lit for the world and its inhabit ants to gaze in awe at, has since been dimmed by the very people that kneel beneath it. Their absolute, immediate fulfillment of this dream damaged one of the internal foundations that made the country asRead MoreMy Spiritual Journey From Childhood1308 Words   |  6 Pagesrecall having prophetic dreams. My aunt and I would often have similar prophetic dreams which we shared with each other and she would say to me â€Å"You have the gift as well.† This became a special bond that we shared. I thought it special although a little scary because I was told that I should not openly speak of it because most people would not understand. On the morning of my mother’s death when I was age 9, I told my aunt that we would hear news of a death. Prophetic dreams were a part of my life

Thursday, December 12, 2019

Operations Management Sustainability and Supply Chain

Question: Discuss about the Operations Management for Sustainability and Supply Chain. Answer: Introduction Revenue management within the hospitality industry is considered among the vital concepts that are responsible for business success (Wang and Brennan 2014). For this reason, revenue management strategies are necessary to be applied to industry business. Revenue management exists in the hospitality industry that intends to promote successful revenue management strategies, which will lead to considerable revenue increase. The objective of the report is to evaluate the revenue management practices of a restaurant Gingerboy and explain the revenue management theory or strategies implemented by the restaurant. Description will also be provided on the restaurants direct competitors and their effect on demand elasticity and its strategies of revenue management. Description of the business and its competitors Ginger boy is one of the iconic Melbourne restaurants popular for its funky decorations, Asian-inspired dishes as well as hip laneway location (Ginger boy Fine Dining Melbourne 2016). This particular restaurant serves creative street food based around plates for sharing. They have experienced chefs namely Teage Ezard and Chris Donnellan. They aim at taking unique as well as bold approach for delicious food of the region. Ginger boy Streetwise is famous hawker-styled food meeting the best interest of the customers. They present in fine Australian with an idiosyncratic Asian twist for the same (Ginger boy Fine Dining Melbourne 2016). Dining experience of Ginger boy mainly focus on modern Australian adaptation especially of the Asian hawker-style street market food (Walker and Walker 2012). This particular Melbourne restaurant is fast-paced, dynamic environment as well as youthful influencing over dining culture of Southeast Asia. However, in that case Asian marketplaces revolve around having Asian sense of color and fun. Ginger boy has sales turnover of over 150 million per year and employees over 1500 in more than 12 cities. Menus at Ginger boy Menus are written in accordance with season. Major approach of Ginger boy revolves colder months like braising, steaming and cooking curries in clay pots with deep flavors. This particular restaurant uses each ingredient that will come with flavor, appearance as well as color and quality. This particular approach used by the restaurant comes as a philosophy in delivering great dishes to the potential customers (Sloan, Legrand and Chen 2013). Ginger boy has unique business model pertaining in the hospitality industry. This particular restaurant has high reputation in Melbourne CBD that aims in providing high quality food and services in meeting the customer expectation. Competitors Ginger boy major competitor is Red Spice Road. Red Spice Road based in Melbourne and has customer limits conditions. They hold customer membership programs affecting elasticity of demand (Ginger boy Fine Dining Melbourne 2016). There are various factors affecting significant change in revenue as well as managing demand of Ginger boy and Red Spice Road. Products and services of the restaurant are served to the potential customers for retaining in the global marketplace. It is necessary for Ginger boy in minimizing the weakness and produces products with the change in tastes, preferences as well as attitudes and behaviors (Kang, Lee and Yoo 2016). Ginger boy has made strategies so that they can occupy the topmost position in the upcoming financial years. It is for this reason why Ginger boy has funky and unique dcor for attracting the potential customers. Peak times usually are during the festivals and summers. People mostly show interest in visiting Ginger boy restaurant because of warm welcome by the staff members working at that place (Ginger boy Fine Dining Melbourne 2016). This restaurant puts proper emphasis in retaining its existing customers, as it is cost-effective in comparison with new customers. Existing customers should be given top-priority because if they like the food, place, they will recommend to their family and friends. This will overall be beneficial for the generation of profits for Ginger boy. This study majorly brings out the major importance of conducting revenue and yield management analysis at Ginger boy. Every restaurant aims at profit maximization with cost minimization and minimum usage of availab le financial resources at the same time (Ginger boy Fine Dining Melbourne 2016). Yield and Revenue Management Factors The crucial elements in the yield and revenue management strategy that can boost the revenues of the restaurant Ginger Boy can be associated to the length of the time the guests expend their time at the dinner table of the restaurant. However, the Witch of the West mentions about the way the time spent by the guests at the dinner table of the restaurant can be increased (Line and Runyan 2012). The revenue management of the company can take into account the capacity of the restaurant, expected demand and the appropriate cost and pricing framework for the restaurant Ginger Boy. The comparatively fixed capacity of the restaurants can be assessed for the restaurant business Ginger Boy in the Melbourne CBD. The assessment of the capacity of the restaurant can be carried out by taking into consideration the seating arrangement, size of the kitchen, menu items and the levels of staffing (Tranter 2012). The management of Ginger Boy can also consider optimization of the revenue of the busines s concern by filling the available seats and turning the dining tables as fast as possible. However, the capacity of the restaurant can be restrained by the kitchen and the design of the menu of the restaurant or else by the potential of the members of the staff of the organization (Ogut and Onur TaÃ…Å ¸ 2012). The Seating capacity of the restaurant Ginger Boy is also relatively constant over a specific period and needs to have the flexibility to crowd a dining table with additional seat when required (Zhang and Bell 2012). The review the revenue management of Ginger Boy reveals the fact that the additional capacity of the restaurant in the form of the tables as well as seats might possibly be lower than many other businesses that make use of the revenue management. The addition of the capacity of the kitchen of the business concern Ginger Boy can be considered more expensive than the strategy of adding additional tables. The assessment of the revenue and yield management of the Ginger Boy also reveals the fact that the output of the kitchen can be increased by altering the design of the menu and by increasing the members of the staff in order to ensure that greater quantity of food can be prepared. The revenue management can also be increased by adding the members of the staff by decreasing the duration of the meal but the limitations of the capacity of the kitchen of restaurant business might perhaps make the alterations unproductive. Therefore, in order to ensure better utilization of the capacity of the restaurant, the operators of the business need to tweak the existant capacity that essentially remains fixed (Zhang and Bell 2012). Another factor of the revenue management of a restaurant like Ginger Boy is the predictability of the demand. The operators of the business need to forecast the demand for the products and services of the corporation in order to manage the revenue by compiling information such as the percentage of reservation, walk-in as we ll dining time of the guests. Another factor of the revenue management that can be taken into consideration is the suitable structure of the cost as well pricing framework (Tranter 2012). The restaurant Ginger Boy like many other restaurants has comparatively high fixed costs and lower variable cost. Therefore, the restaurants need to generate higher levels of revenue in order to cover the variable costs incurred by the firm (Tranter 2012). Descriptions Tools of yield management used by Ginger Boy: Revenue management: Ginger boy usually connects the revenue management by providing discounts but it should be noted that discounts is only a part of revenue administration. When Ginger Boy uses this tool of revenue management the managers of the restaurant thinks beyond the happy hours and they develop methods in order to offer differential prices, which makes sense for degree of demand, generated at given period. Ginger Boy on few of the occasions uses price fencing in order to provide discounts on that inventory, which the restaurants thinks that it might not be sold off (Kimes 2013). While on the other hand, with the implementation of strategy it prohibits customers who were going to buy anyway perhaps now taking advantage of the discounts, which they did not initially seek. The process of fencing implied by Ginger Boy consists of set of rules as long as they make sense to the customers. In contrast Ginger Boy offers menu prices which are similar to those of the other restaurants regardless of the customers demand characteristics. Perhaps the question which Ginger Boy is currently dealing with is the whether the restaurant could implement some pricing strategies to attract differential customers in busy times. For example, it offers special prices for those customers, which are frequent in dinner clubs. The restaurants on the other hand use the demand management program, which is based on the part-time customers on sensitive pricing strategies (Heizer et al. 2016). Restaurant operators take into the considerations by following the attributes of developing price fences for physical characteristics such as table location, party size and the amenities. While on the other hand, it also consists of the intangible rate fences, which includes the group of membe rs at the time of meal or reservation for party. Ginger boy does not favors the notion of charging high prices from its customers but makes the use of informal differential pricing procedure which is followed in many of the restaurants in order to attract more customers. It should be noted that using the method of revenue management and fencing procedure for the purpose of intangible rate fencing in order to shift the demand from busy time to slow periods in order to attract more customers. By undertaking the procedure of fencing the restaurants aims to reward its regular and dependable customers so that it can schedule the highest margin, business during the busiest times (Ivanov 2014). The tools used by the restaurant for yield management helps in meeting the excess demand in most of the restaurants in the markets. Managers of Ginger Boy in most of the occasion offer discounted prices to the customers in order to fill up the empty seats during the slow hours. However, the ultimate aim of adopting the revenue management is to determine that the discounts should fit with the overall strategy of the Ginger Boy. As long as the managers cover the variable cost of the meals, the tools are considered as profitable for the restaurants. Relevant Strategies Not Employed By Ginger boy Ginger boy restaurant have efficiently realized the demand fluctuation and accordingly have applied certain effective revenue management strategies that will increase overall revenue of the restaurant during the peak time as well as in the lean time (Wang 2012). Though Ginger boy has implemented several effective revenue management strategies that have resulted in its business success, there exist certain relevant revenue management strategies those are not yet employed by the restaurant. Few strategies if employed by the restaurant can offer the business with increasing revenues, which are mentioned below: Ginger boy can employ segment customer strategy through employing rate fences. The resultant is observed to have some price sensitive consumers those have fixed income and have a family with children (Wang and Brennan 2014). This consumer group intends to alter their dining time to obtain discounts. Ginger boy experiences high sales during weekends and for this reason, it can use rate fence to convince consumers to visit their restaurant on weekdays to attain lower prices for their food and services (Guo et al. 2013). Duration management strategy can also be implemented by Ginger boy restaurant. It is observed that consumers tend to have their lunch or dinner for longer time. On weekends, the restaurant has full capacity that facilitates it to achieve high revenue (Guo et al. 2013). For this reason, the restaurant requires to decrease time for which consumers occupy seats. For being this strategy to be effective, Gingerboy requires modifying the definition of the meal consumption duration of the consumers, decrease arrival uncertainty, limit uncertainty related with the duration an decrease the amount of time spend on each consumer meals (Ferguson and Smith 2014). This strategy is expected to increase the revenue of the restaurant. Conclusion The report had considered Ginger boy restaurant located in Melbourne CBD as a case study in order to evaluate the relevance of revenue management. In addition, the evaluation has facilitated the understanding of the restaurants business operation in consideration to revenue management aspect, associated theory and the capability to recognize where and how the restaurant has implemented desirable revenue management strategy for revenue maximization. The paper also explained certain important revenue management strategy that if employed by Ginger boy restaurant can facilitate the company to increase its revenue and become highly capable to offer adequate demands of the market. Reference list: Ferguson, M. and Smith, S., 2014. The changing landscape of hotel revenue management and the role of the hotel revenue manager.Journal of Revenue and Pricing Management,13(3), pp.224-232. Gingerboy Fine Dining Melbourne. (2016).Gingerboy. [online] Available at: https://www.gingerboy.com.au [Accessed 27 Aug. 2016]. Guo, X., Ling, L., Yang, C., Li, Z. and Liang, L., 2013. Optimal pricing strategy based on market segmentation for service products using online reservation systems: An application to hotel rooms.International Journal of Hospitality Management,3(5), pp.274-281. Heizer, J., Render, B. and Munson, C., 2016.Principles of operations management: sustainability and supply chain management. Pearson Higher Ed. Ivanov, S., 2014.Hotel revenue management: from theory to practice. Zangador. Kang, K.H., Lee, S. and Yoo, C., 2016. The effect of national culture on corporate social responsibility in the hospitality industry. International Journal of Contemporary Hospitality Management, 28(8). Kimes, S.E. and Beard, J., 2013. The future of restaurant revenue management.Journal of Revenue and Pricing Management,12(5), pp.464-469. Kimes, S.E., 2013. Revenue management: Advanced strategies and tools to enhance firm profitability. Line, N.D. and Runyan, R.C., 2012. Hospitality marketing research: Recent trends and future directions.International Journal of Hospitality Management,31(2), pp.477-488. ÄÅ ¸t, H. and Onur TaÃ…Å ¸, B.K., 2012. The influence of internet customer reviews on the online sales and prices in hotel industry.The Service Industries Journal,32(2), pp.197-214. Sloan, P., Legrand, W. and Chen, J.S., 2013. Sustainability in the Hospitality Industry 2nd Ed: Principles of Sustainable Operations. Routledge. Tranter, K.A., 2012.An introduction to revenue management for the hospitality industry: principles and practices for the real world. Pearson Education India. Walker, J.R. and Walker, J.T., 2012. Introduction to hospitality management. Pearson Higher Ed. Wang, X.L. and Brennan, R., 2014. A framework for key account management and revenue management integration.Industrial Marketing Management,43(7), pp.1172-1181. Wang, X.L., 2012. Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management.International Journal of Hospitality Management,31(3), pp.864-874. Zhang, M. and Bell, P., 2012. Price fencing in the practice of revenue management: An overview and taxonomy.Journal of Revenue and Pricing Management,11(2), pp.146-159.

Thursday, December 5, 2019

A Global War Or An Intercontinental Nuclear Exchange Is Highly Unlikel Essay Example For Students

A Global War Or An Intercontinental Nuclear Exchange Is Highly Unlikel Essay y in the current world political climate. But as long as considerable nuclear weapons and long range delivery systems exist in other countries and a developing threat resides with potential adversaries, the possibility of an aerospace attack on North America cannot be discounted. Furthermore, the proliferation of cruise and ballistic missiles, and weapons of mass destruction, has made the post-Cold War world more, rather than less, dangerous. New generations of these weapons may be in the hands of governments or organizations which could threaten the North American continent, or American and Canadian military personnel deployed around the world. Control of North Americas airspace is challenged by those who violate the air sovereignty of Canada and the United States. In addition, weapons proliferation coupled with an increasingly unstable world, increases the importance of effective aerospace warning. BenefitsThe greatest benefit the Canadian and US governments derive from NORAD is their ability to share the resources and costs needed for aerospace security. It would be militarily impractical, as well as inefficient, for each nation to unilaterally perform NORADs missions and functions. In Canadas case, although aerospace control would be possible, the mission of air defense in depth would be difficult due to the countrys large land mass and relatively small defense force. Further, Canada depends entirely on US systems to provide warning of ballistic missile attack, both at home and at overseas locations where deployed Canadian military personnel could be threatened. Although other US military organizations could assume many of NORADs tasks in aerospace warning, the increased costs and operational difficulties would be compounded by the loss of efficiency that is obtained through cross-border cooperation. In addition, the US benefits from the ability to receive early warning information from radars along Canadas northern tier. This improves the US capability to provide timely warning for air launched cruise missile attacks and to initiate defensive measures. Other benefits to both nations include shared intelligence and technology, joint strategic planning for defense, and a long tradition of binational cooperation and friendship. NORAD/Command RelationshipsThe Commander in Chief NORAD (CINCNORAD) is responsible to the governments of both Canada and the United States for the aerospace defense of North America. CINCNORAD may be either a Canadian or American general, but has historically been an American. CINCNORAD reports directly to the Prime Minister of Canada through the Canadian Chief of Defence Staff, and to the US President and Secretary of Defense through the Chairman of the Joint Chiefs of Staff. Canada and the United States decide individually what forces to make available to CINCNORAD to enable him to carry out NORADs missions. CINCNORAD exercises operational control over the Canadian and US forces made available by both countries. For example, CINCNORAD controls US and Canadian radars and air defense fighters to safeguard North Americas air sovereignty and to defend against air attack. CINCNORAD is also supported by other commands. As a case in point, United States Space Command provides NORAD with s urveillance and warning information to carry out NORADs aerospace warning mission. Because timely and accurate warning information plays such a key role in NORAD accomplishing its missions, whenever CINCNORAD is a US officer he is dual-hatted as Commander in Chief of US Space Command (USCINCSPACE). This helps to ensure rapid passage of warning information from USSPACECOM to NORAD. Forces and FundingThe Canadian and US governments fund NORAD forces through their respective military budgets and each nation provides its own funding for the forces it contributes to the Command. These arrangements provide maximum flexibility for each government. Except for NORAD Headquarters itself, all forces, surveillance systems, and infrastructure are owned, operated and maintained by other military commands such as Air Combat Command in the United States or Air Command (as of mid-1997, 1 Canadian Air Division) in Canada. These forces and systems frequently are shared with other users, with only a portion of their costs being directly attributable to NORAD. Interpersonal Communication EssayThe 1996 renewal of the NORAD Agreement is illustrative of NORADs capacity to evolve in concert with the changing global situation. Recognizing the widening scope of NORADs responsibilities in the post-Cold War world, the renewed agreement assigned NORAD the missions of Aerospace Warning and Aerospace Control for North America. Aerospace warning includes: the monitoring of man-made objects in space; and detection, validation, and warning of attack against North America whether by aircraft, missiles, or man-made space vehicles. Aerospace control includes providing surveillance and control of the airspace of Canada and the United States. This mission is currently defined as providing air sovereignty and air defense for North America. In short, the Command monitors any potential aerospace threat to the two nations, provides warning and assessment of that threat for the two governments, and responds defensively to any aircraft or cruise missile threaten ing North American airspace. INTRODUCTIONThe North American Aerospace Defense Command (NORAD) is a binational command involving the United States and Canada. Established in 1958, NORAD provides warning of missile and air attack against both of its member nations, safeguards the air sovereignty of North America, and provides air defense forces for defense against an air attack. While the essence of NORAD has not changed, its mission has evolved over the years to meet the aerospace defense needs of Canada and the United States.

Thursday, November 28, 2019

Analysis of Jims story of Po little Lizabeth in Huck Finn

Analysis of Jims story of Po little Lizabeth in Huck Finn How the passage conveys a theme:Through vivid imagery, situational irony, and a powerful emotional sequence, Twain gives the reader a memorable scene, one which conveys a powerful theme. Essentially, we see Jim, apparently a loving father, not even knowing his own daughter; he doesn't realize she is deaf and thus sends her "a-sprawlin'" across the room when she doesn't obey his command of shutting the door. It is situational irony; a person supposed to know this little girl the best doesn't at all. More importantly, Twain crafts the scene in a way that makes the reader slow down when he reads it; this is powerful as it allows the reader to focus on the vivid imagery of the scene. We see Jim busting out crying, grabbing his little daughter in his arms, regretting his actions and repenting for his sins. This imagery focuses on a major themeJim, a slave, has feelings too.Anti-Stratfordian Mark Twain, wrote "Is Shakespear...Thus, in Jim's narrative, Huck begins to see that even though he is a slave, Jim has strong familial ties and powerful emotions, and this is possibly a turning point in the novel regarding Huck and Jim's relationship. Twain accomplishes all of this in a simple, yet very emotionally powerful narrative.Message it sends to Twain's reader of 1884:Although slavery had been abolished by 1884, racism still existed. By portraying Jim with feelings (he was extremely sad and regretted slapping his daughter), Twain suggests that African-Americans are completely equal to whites. This is an eye opening passage, and Twain utilizes a sad narrative to show the reader of 1884 that blacks are equal to whitesnot just that they should be by law, but that they really are, and he uses Jim's emotion to show this.Message it creates for...

Sunday, November 24, 2019

Funnel Beaker Culture - First Farmers of Scandinavia

Funnel Beaker Culture - First Farmers of Scandinavia The Funnel Beaker Culture is the name of the first farming society in northern Europe and Scandinavia. There are several names for this culture and related cultures: Funnel Beaker Culture is abbreviated FBC, but it is also known by its German name Tricherrandbecher or Trichterbecher (abbreviated TRB) and in some academic texts it is simply recorded as Early Neolithic 1. Dates for the TRB/FBC vary depending on the exact region, but the period generally lasted between 4100-2800 calendar years BC (cal BC), and the culture was based in western, central and northern Germany, the eastern Netherlands, southern Scandinavia, and most parts of Poland. The FBC history is one of a slow transition from a Mesolithic subsistence system based strictly on hunting and gathering to one of full-fledged farming of domesticated wheat, barley, legumes, and herding of domesticated cattle, sheep, and goats. Distinguishing Traits The main distinguishing trait for FBC is a pottery form called funnel beaker, a handle-less drinking vessel shaped like a funnel. These were hand-built from local clay and decorated with modeling, stamping, incising, and impressing. Elaborate flint and groundstone axes and jewelry made of amber are also in Funnel Beaker assemblages. TRB/FBC also brought the first use of the wheel and plow in the region, the production of wool from sheep and goats, and the increased use of animals for specialized tasks. The FBC were also involved in extensive trade outside of the region, for large flint tools from flint mines, and for the latter adoption of other domestic plants (such as poppy) and animals (cattle). Gradual Adoption The exact date of the entry of domesticated plants and animals from the near east (via the Balkans) into northern Europe and Scandinavia varies with the region. The first sheep and goats were introduced into northwestern Germany 4,100-4200 cal BC, along with TRB pottery. By 3950 cal BC those traits were introduced into Zealand. Before the advent of the TRB, the region was occupied by Mesolithic hunter-gatherers, and, by all appearances, the change from Mesolithic lifeways to Neolithic farming practices was a slow one, with full-time agriculture taking between several decades to nearly 1,000 years to be fully adopted. The Funnel Beaker culture represents a massive economic shift from almost total dependence on wild resources to a diet based on tended cereals and domestic animals, and it was accompanied by a newly sedentary mode of life in complex settlements, the erection of elaborate monuments, and the use of pottery and polished stone tools. As with the Linearbandkeramic in central Europe, there is some  debate about whether the change was caused by migrants into the region or adoption of new techniques by the local Mesolithic people: it was likely a little of both. Farming and sedentism led to population increases and as the FBC societies became more complex they also became socially stratified. Changing Landuse Practices One important piece of the TRB/FBC in northern Europe involved a drastic change in land use. The darkly forested woodlands of the region were environmentally impacted by the new farmers expanding their cereal fields and pastured areas and by timber exploitation for building construction. The most important impact of these was the construction of pasturages. The use of deep forest for cattle foraging is not unknown  and is practiced even today in some places in Britain, but the TRB people in northern Europe and Scandinavia deforested some areas for this purpose. Cattle came to play a prominent role in the switch to permanent farming in the temperate zones: they served as a food storage mechanism, surviving on fodder to produce milk and meat for their humans over the winter. Plant Use Cereals used by TRB/FBC were mostly emmer wheat (Triticum dicoccum) and naked barley (Hordeum vulgare) and lesser amounts of free-threshing wheat (T. aestivum/durum/turgidum), einkorn wheat (T. monococcum), and spelt (Triticum spelta). Flax (Linum usitatissimum), peas (Pisum sativum) and other pulses, and poppy (Papaver somniferum) as an oil plant. Their diets continued to include gathered foods such as hazelnut (Corylus), crab apple (Malus, sloe plums (Prunus spinosa), raspberry (Rubus idaeus), and blackberry (R. frruticosus). Depending on the region, some FBC harvested fat hen (Chenopodium album), acorn (Quercus), water chestnut (Trapa natans), and hawthorn (Crataegus). Funnel Beaker Life   The new northern farmers lived in villages made up of small short-term houses made of poles. But there were public structures in the villages, in the form of ditched enclosures. These enclosures were circular to oval systems made up of ditches and banks, and they varied in size and shape  but included few buildings within the ditches. A gradual change in burial customs is in evidence at TRB sites. The earliest forms associated with TRB are substantial burial monuments which were communal burials: they began as individual graves, but were reopened again and again for later burials. Eventually, the wooden supports of the original chambers were replaced with stone, creating impressive passage graves with central chambers and roofs made of glacial boulders, some covered with earth or small stones. Thousands of megalithic tombs were created in this fashion. Flintbek The introduction of the wheel into northern Europe and Scandinavia occurred during the FBC. That evidence was found at the archaeological site of Flintbek, located in the Schleswig-Holstein region of northern Germany, about 8 kilometers (5 miles) from the Baltic coast near the town of Kiel. The site is a cemetery containing at least 88 Neolithic and Bronze Age burials. The overall Flintbek site is that of a long, loosely connected chain of grave mounds, or barrows, approximately 4 km (3 mi) long and .5 km (.3 mi) wide, roughly following a narrow ridge formed by a glacial ground moraine. The most prominent feature of the site is Flintbek LA 3, a 53x19 m (174-62 ft) mound, surrounded by a curb of boulders. A set of cart tracks were found beneath the most-recent half of the barrow, consisting of a pair of ruts from a wagon fitted with wheels. The tracks (direct-dated to 3650-3335 cal BC) lead from the edge to the center of the mound, ending at the central location of Dolmen IV, the last burial construction at the site. Scholars believe these were laid down by wheels rather than tracks from a drag cart, due to the wavy impressions in the longitudinal sections. A Few Funnel Beaker Sites Poland: Dabki 9 Sweden: Almhov Denmark: Havnelev, Lisbjerg-Skole, Sarup Germany: Flintbek, Oldenburg-Danau, Rastorf, Wangels, Wolkenwehe, Triwalk, Albersdorf-Dieksknà ¶ll, Huntedorf, Hude, Flà ¶geln-Eekhà ¶ltjen Switzerland: Niederwil Sources Bakker JA, Kruk J, Lanting AE, and Milisauskas S. 1999. The earliest evidence of wheeled vehicles in Europe and the Near East. Antiquity 73(282):778-790.Gron KJ, Montgomery J, Nielsen PO, Nowell GM, Peterkin JL, Sà ¸rensen L, and Rowley-Conwy P. 2016. Strontium isotope evidence of early Funnel Beaker Culture movement of cattle. Journal of Archaeological Science: Reports 6:248-251.Gron KJ, and Rowley-Conwy P. 2017. Herbivore diets and the anthropogenic environment of early farming in southern Scandinavia. The Holocene 27(1):98-109.Hinz M, Feeser I, Sjà ¶gren K-G, and Mà ¼ller J. 2012. Demography and the intensity of cultural activities: an evaluation of Funnel Beaker Societies (4200–2800  cal BC). Journal of Archaeological Science 39(10):3331-3340.Jansen D, and Nelle O. 2014. The Neolithic woodland – archaeoanthracology of six Funnel Beaker sites in the lowlands of Germany. Journal of Archaeological Science 51:154-163.Kirleis W, and Fischer E. 2014. Neolithic cultiv ation of tetraploid free threshing wheat in Denmark and Northern Germany: implications for crop diversity and societal dynamics of the Funnel Beaker Culture. Vegetation History and Archaeobotany 23(1):81-96. Kirleis W, Klooß S, Kroll H, and Mà ¼ller J. 2012. Crop growing and gathering in the northern German Neolithic: a review supplemented by new results. Vegetation History and Archaeobotany 21(3):221-242.Mischka D. 2011. The Neolithic burial sequence at Flintbek LA 3, north Germany, and its cart tracks: a precise chronology. Antiquity 85(329):742-758.Skoglund P, Malmstrà ¶m H, Raghavan M, Storà ¥ J, Hall P, Willerslev E, Gilbert MTP, Gà ¶therstrà ¶m A, and Jakobsson M. 2012. Origins and genetic legacy of Neolithic farmers and hunter-gatherers in Europe. Science 336:466-469.

Thursday, November 21, 2019

The organizational culture for results Research Paper

The organizational culture for results - Research Paper Example The research revealed the existence of several cultures and subcultures in Widney Cabs Ltd that matched the theoretical models developed by both Schein in the three level of classification i.e. Assumptions, Values and Artefacts and Denison's classification that outlines four attributes namely: Involvement, Consistency, Adaptability and Mission. This study will evaluate and assess the different aspects of organizational culture that exist in Widney Cabs Ltd. The study examines these culture(s) and sub cultures in light of the relationship with models or classification from academic literature, existing knowledge and theories on organizational culture. Jacques (1951) defines organizational culture as the customary or traditional ways of thinking and doing things common to most members of an organization. There exists a significant level of formal knowledge on the subject of culture(s) and sub-cultures that exist in organizations and their effects on the organizational behaviour. Founders and leaders of organizations create these cultures, which are then developed and sustained by people. Organization's executives generate and impart the organization's ideals. They also promote the core values that convey inclination to certain behaviors or effects. Norms on the other hand express acceptable ways of achieving set goals. Studies have shown that the development of organizational culture requires interaction within the membership. (Louis, Posner, and Powell 1983). According to Schein (1985), there are three levels of culture,the basic being Assumptions that form the foundation of culture. Assumptions Espoused values Artefacts (Beliefs, thoughts) (Goals, strategies e.t.c) (Visible manifestations) Fig 1. These assumptions are unconscious beliefs, thoughts, perceptions, and feelings. Next to these are the espoused values that consist of goals, philosophies. Lastly are the artefacts, which are physical manifestations, which may not be obvious to a lay observer of organizational behaviour and process. Schein's model has had a wide acceptance and has in many ways allowed insight on culture. However the model raises some questions: Who is unconscious about these assumptions It is presumed that the researcher will be aware but not the organizational members. What happen to the presumption when the organizational members learn about the Assumptions It is important that leaders learn about the underlying links that hold artefacts; values and assumptions together so that they can better understand the usefulness of this model in creating positive organizational change. Research by John VanMaanan and Steven Barley (1984) shed some light on the nature of interactions. They found out that intera ction was "cognitive and behavioural". New personnel learn from the established workplace community the conventional occupational behaviours and practices that are acceptable across the board. In organizations

Wednesday, November 20, 2019

Employment tribunal Essay Example | Topics and Well Written Essays - 500 words

Employment tribunal - Essay Example According to statistics released by the Employment Tribunals Service, the claims accepted by tribunals in 2006 totaled 115,039. This figure showed a great improvement from the previous year when only 86,181 claims had been accepted. Of the claims that were accepted in 2006, 18% of them got a successful full hearing. The rest were withdrawn, settled, disposed of or unsuccessful. The tribunals passed an average award for unfair dismissal cases of 8,679 pounds. For successful discrimination cases, the average award was set at between 5,540 and 9020 pounds. A total of 867 decisions made by Employment tribunals were later appealed, of which only 298 cases were allowed. The rest were either withdrawn or dismissed (Edge, 2008). These statistics clearly indicate that although the tribunals were formed to help employees and employers solve any disputes among themselves in an amicable manner, it has not been an easy task to carry out this duty (Selwyn, 2006). One of the main issues that have b een hampering the effectiveness of the employment Tribunals in the UK is lack of independence. There are normally too many vested interests within the tribunals themselves. It is quite common to find some employers or their lawyers influencing tribunal proceedings so as to get the outcome they want.

Monday, November 18, 2019

Outlined the advantages and disadvantages of drinking bottled water Essay

Outlined the advantages and disadvantages of drinking bottled water - Essay Example In this assay, I will outline the advantages and disadvantages of drinking bottle water. Bottled water has several advantages which have won the consumer confidence since introduction. To start with, there is a lot of convenience in the use of bottled water (Lopez 2012, p 160). This is because, it is easily get bottled water from most retail centres, and therefore, there is no need to worry about the availability of drinking water as long as there is a retail centre nearby. In addition, the packaging itself makes bottled water easy to access and drink since there is no need to have additional requirement when using a small PET bottle for example, a cup as would be in the case of drinking tap water. On the other hand, bottled water is most preferred compared to the soft drinks, which are the close competitors. This is because, ‘they are calorie free, generally sodium free or low in sodium and quench one’s thirst better than the soft drinks’ (Brown 2014, P. 25). In fact, Lopez (2013), noted that ‘bottled water is relatively healthier than sugared soft drinks’. This explains why most people in the recent days would spend more to buy bottled water instead of a soft drink which initially was greatly accepted. In addition to the low calorific value of bottled drinking water, the packaging prevents environmental pollutants from getting into contact with drinking water. According to Queiroz et al. (2012), concerns about outbreak of water borne diseases and environmental pollution have necessitated bottling of drinking water. Actually, it is normal to hear cases where wastewaters have contaminated the sources of tap water. In addition, the different gases and liquid waste emitted from the industries somehow find way in to the rivers and dams that are the main sources of tap water. This in turn has made people to lose trust in tapped water and elevate the need for bottled water in the modern families. Lastly, with bottled water, there is

Friday, November 15, 2019

Quality Management Implementation In The Indian Automobile Industry Management Essay

Quality Management Implementation In The Indian Automobile Industry Management Essay To examine the success level of TQM implementation in an automobile industry by analysing the strengths and weaknesses of its critical success factors. 2. Research Questions What are the critical success factors of TQM implementation in an automobile industry? To what extent have the critical success factors of TQM been implemented in the automobile industry through the analysis of the strengths and weaknesses of the critical success factors of TQM? 3. Hypothesis 1. In an automobile industry there exists a critical set of success factors for successful implementation of total quality management. 2. The extent of TQM implementation is positively and significantly associated with the strengths of the Critical Success factors. 4. Introduction Total Quality Management is not a destination but a journey toward improvement. V. Daniel Hunt. Quality by no means is a new concept in modern business. In October 1887 William Cooper Procter, told his employees, The first job we have is to turn out quality merchandise that consumers will buy and keep on buying. While working with Daimler Chrysler to improve its quality several decades ago, a Vice President of the United Auto Workers stated the importance of quality: No quality, no sales. No sales, no profit. No profit no job. One of the key elements of Fords 2002 Revitalization Plan was to Continue Quality Improvements. The top two vital few priorities set by Fords president for North America were Improve Quality and Improve Quality. Thus we can see that quality assurance has been an important aspect of production operations throughout history. Although initial initiatives focussed on reducing defects and errors in products and services through the use of measurement, statistics and other problem solving methods, organizations began to recognise the lasting improvement could not be accomplished without significant attention being given to the critical success factors that contribute to the quality of the management practices used on a daily basis. The real challenge today is to ensure that managers continue to apply the basic principles on which quality management and performance excellence is based. The global marketplace and domestic and international competition have made organizations around the world realise that their survival depends on high quality. As the business world becomes more complex, quality must be approached from a system, rather than a process perspective. Quality has transitioned from control, to assurance, futher on to management. Thus it is important to understand the various critical success factors which are responsible for the effective implementation of TQM. 5. Literature Review 5.1 Background The roots of TQM can be traced back to early 1920s when the concept was developed in Japan in the late 1940s and 1950s and pioneered by Americans Scholars Freigenbum, Juran and Deming. Total quality management (TQM), in its total effect is to involve all stakeholders in organization fully in programs that will increase organizational productivity, its profitability, effective work-place efficiency, improved job satisfaction, employee morale, and continuous product quality improvement. Quality is a term that has significant meaning to both the producer and customer. In todays global cut-throat marketplace, the demands of customers are continuously increasing as they require improved quality of products and services. Total quality management (TQM) has become increasingly prevalent as one of the management strategies in companies today with the objective of ensuring customer satisfaction and loyalty, besides improving products and service quality and reinforcing continuous improvement known as Kaizen. TQM is the only instrument to either maintain competitive advantage or survive competitive disadvantage (Spitzer, 1995). Total quality management is a major factor in the business quality revolution that has proven itself to be one of the 20th centurys most powerful creators of sales and revenue growth, genuinely good new jobs, and soundly based and sustainable business expansion (Feigenbaum , 1999). 5.2 What is Quality? In todays business there is no single definition for quality. One of the ways quality can be defined is as the totality of features and characteristics of a product or service that bears on its ability to satisfy the given needs (American National Standards Institute, 1978). Quality can be defined as the process to meet or exceed a customers expectation. The term Total Quality Management was developed by the Naval Air Systems Command to describe its Japanese style approach to quality improvement and became popular with business in the United States during the 1980s. Total quality is based on 3 basic principles: To focus on customers and stakeholders Ensure participation and teamwork by everyone in the organization Creating a process focus supported by continuous improvement and learning Total quality management is one of the measurements used in the automobile industry to ensure that the cars manufactured are reliable, satisfying the consumers at large and to ensure competitiveness in the market, as well as conformance to the international standard. All the existing automotive industries have reduced costs, increased process efficiency and strive to improve the quality of their products and services by meeting the needs of the people they serve through the application of total quality management (TQM) principles. As the competition is increasing globally quality management is gradually becoming important to the leadership and management of automotive industry. By implementing the following quality management tools, organizations will produce benefits for owners, employees, customers, suppliers and society as a whole. 6. Concepts of TQM Philosophy Many companies like Ford Motor Company, Motorola and Toyota Motor Company have implemented TQM in order to meet customer requirements. There are six main concepts of TQM philosophy (J Juran, G Merli): Concept Main Idea Customer Focus Goal is to identify and meet customer needs Continuous Improvement A philosophy of never ending improvement Employee Empowerment Employees are expected to seek out, identify, and correct quality problems Use of quality tools Ongoing employee training in the use of quality tools Product Design Quality should be in built in the process, sources of quality should be identified and corrected Managing Supplier Quality Quality concepts must extend to a companys suppliers Measurement Feedback Process performance in financial and non financial terms should be measured and feedback provision should exist. Training Development Training programs along with education for the suppliers and subcontractors are covered 6.1 Customer Focus For every company customer is the king. The automobile industry also depends on their customers and strives to meet their needs and also exceed their expectations (ISO) by providing a perfect product. It is never easy to determine what a client desires due to their changing tastes and preferences for cars. The automobile companies must constantly gather information constantly, by research groups, market studies, and meetings with clients, in order to remain close to clients tastes. Customer Driven Quality Cycle The customer driven quality cycle provides a view of the process in which customer needs and expectations are translated into perceptions during the design, production, and delivery processes (Bruce T. Barkley, James H Sailor, 2001). 6.2 Continuous Improvement The term continuous improvement means incremental improvement of products, processes, or services over time, with the goal of reducing waste to improve workplace functionality, customer service, or product performance (Suzaki, 1987). Customers expectations are always shifting to a higher level due to better and better results. When customers assess quality, not only do they compare companies to their last years performance but also to every other competitor that company has (B. Abohimed, 2001). TQM is concerned with continuous improvement in all spheres of work like strategic planning and decision-making, to detailed execution of work elements on the shop floor. Kaizen as it is referred in Japanese means change or the action to correct while Zen means good implying that Kaizen means a change for good or an action to correct something to make it better. Kaizen aims to eliminate waste by improving standardized activities and processes. One of approaches that help automobile companies is to constantly improve is the plan -do- study act (PDSA) cycle which describes the activities a company needs to perform in order to incorporate continuous never ending improvement in its operation (Deming, 1950). Source: Chicago Tribune PDCA cycles first step is to plan. Management must evaluate the current procedures and make future measures to evaluate performance implementation plans based on any problems they find. The next step is to Do which means implementing the plan by documenting all changes made and collecting the data for evaluation. The third step is to Check, i.e. study the data collected in the previous stage. The data is evaluated to see whether the plan is achieving the goals established in the plan phase or not. The last phase of the cycle is to Act according to the results found in the first three phases. Over the long run, superior performance depends on superior learning. (Peter Senge, 1960). Continuous improvement should be a part of the daily work by being practised at personal, work unit, and organizational levels. 6.3 Employee Empowerment Empowerment as a process of decentralizing decision making in an organization, whereby managers give more discretion and autonomy to the front line (Brymer, 1991). Continual and extensive training in quality measurement tools is provided to the workers in order to empower them to make decisions relative to quality in the production process and their contributions are highly valued. Source: Employee Empowerment: The Rhetoric and the Reality (Pearson, 1995) One good strategy that enhances the feelings of empowerment in employees is expressing confidence in them as well as establishing a realistic high performance for them by creating opportunity for employees to participate in decision making and giving them the autonomy to form bureaucratic constraints. Employees are always in the best position to detect problems and impose improvements if they are equipped to take steps to make improvements (Wilkinson, 1997). 6.4 Use of Quality Tools TQM requires the employees to identify and correct quality problems using certain graphical and statistical methods to plan work activities, collect data, analyse results, monitor progress, and solve. These are also known as the seven means for quality control which are: Cause and effect diagrams Scatter diagram Flowcharts Pareto chart Histogram Control charts Checklist 6.5 Product Design Every company should ensure that while building quality into a product it should meet a customers expectation which is not an easy task as customers often speak in everyday language. A product that is meant to be attractive, strong or safe can have different meanings to different customers. It is necessary to convert customers everyday language into specific technical requirements in order to produce a product that customers want. A valuable tool to translate the voice of the customer into specific technical requirements is Quality Function Deployment (QFD). QFD originated in 1972 at Mitsubishis Kobe shipyard site. It benefits companies through improved communication and team work between all constituencies in the value chain, such as between marketing and design, or between design and manufacturing. For example an automobile manufacturer would evaluate how changes in materials would have an impact on the customer safety requirements. Designing Production Systems for Quality These three are the important production system design objectives. After Ford acquired Jaguar, Jaguars quality improved rapidly due to production system changes. This was due to Ford adopting Toyotas production process at the Jaguar plant which proved that production system affects quality (Smith, 2001). Also Ford analysed incidents when defective purchased parts caused Ford to halt shipments of vehicles which made Ford conclude that manufacturing problems caused 83 percent of these incidents, while design problems caused17 percent. (Wilson and Sedgwick, 2002) QFD is a systematic procedure which is used to help build quality into the upstream processes and also into new product development while avoiding problems in the downstream production and delivery processes. 6.6 Managing Supplier Quality TQM extends the concept of quality to a companys suppliers. The philosophy of TQM extends the concept of quality to suppliers and ensures that they engage in the same quality practices. If suppliers meet preset quality standards, materials do not have to be inspected upon arrival. With the shift in emphasis from price to quality, automobile manufacturers have had to restructure their ties with their suppliers. Spokespeople for the automobile manufacturers generally emphasize how they are trying to build more cooperative relationships with suppliers, based upon long-term contracts, information sharing, and trust (Gardner, 1993). Some of the benefits of developing long term business partnership include: Reduction and elimination of the inspection of supplied parts and materials. Improved product and service quality, and delivery performance and responsiveness. Value for money purchases Security and stability of suppliers Transfer of ideas, expertise and technology between customer and supplier and dissemination and implementation of best practise. Exposure of the supplier to new tools, techniques, systems and business practices. 6.7 Measurement Feedback Deming has given utmost importance to the fact that all business processes should be a part of a measurement system along with a feedback structure. The feedback received should be studied by managers to identify the causes of variation at each step in a process, and then concentrate on improving that subset of processes. (Paul Arveson, 1998) This framework translates the voice of the customer into measures of performance which the organization can identify and improve. It also deals with internal measures of performance, assessment of the suppliers and development of rewards and recognition. 6.8 Training Development Companies committed to quality and high performance invest heavily in training and education as such investments add value to organizational capabilities. The leaders in quality like Deming, Juran, and Crossby actively promoted quality training and education. Training generally includes quality awareness, leadership, project management, communications, teamwork, problem solving, interpreting and using data, meeting customer requirements, process analysis, process simplification, waste reduction, error proofing efficiency and safety. 7. Studies on TQM As the Indian economy is globalising, achieving quality excellence is becoming one of the basic goals of all companies specially the automobile companies. Many companies are trying their best to get their hands on the Deming Award awarded for achieving for quality standards in their manufacturing activities. According to a few studies done around the world by a few companies on TQM, it has been found that TQM has got a positive influence on a companys growth and success. When the financial performance of 600 quality award winner companies was analysed, it lead to the conclusion that when TQM is implemented effectively, the financial performance also improves drastically (Singhal and Hendricks, 1999). TQM also helps companies to increase their market share and improve their competitiveness as found in a study done by Mohrman and Powell in 1995. TQM is considered to be a direct factor in influencing the corporate performance of a company. According to a study carried out on the efficiency levels of TQM in India, it was found out that TQM implementation in Mahindra Mahindra, one of the top India automobile companies considerably improved its performance. A similar survey carried out in Larsen Toubro concluded that TQM has a significant impact on the companys financial performance (Singh, 2000). TQM implementation in Indian industries even though is in its growth stage, is bringing about incredible changes in the performance of the organizational work force and helps in increasing the productivity and reducing costs. Total Quality Management has gained for itself a substantial acceptance in Indian automobile industry with the aim to raise the performance standards if Indian companies to world class level (Dinesh Sethi, Deepak Tripathy, 2006). But implementation of TQM is not an easy task. Many companies still do not commit themselves to its implementation whole heartedly (Downs and Mohr, 1980, Miller, 1993). One of the major success factors for implementation of TQM is a strong level of organizational commitment. Four more indispensible questions required for each company to answer for the successful implementation of TQM are: 1) Is there a presence of top management involvement? 2) Does the company face opposition from workers organizations? 3) Is the middle/upper management involved and interested? 4) Does there exist an organizational quality culture? A Total Quality strategy is effective only through the long-term commitment and devoted appliance by the top and middle management. The top management is held responsible for setting goals, strategically planning and allocating resources to aid implementation of all plans and initiatives. (Deming, 1982 Oarvin, 1987). Another important aspect for successful TQM implementation is employee participation promoted at all levels. Individual responsibility can be discharged only if power is delegated in different degree at all levels across the organization. Also the mission, vision and policies of a company should be consistent with those of TQM. Visionary leadership of the top management and complete involvement of the middle management along with the support of employees results in TQM being a successful endeavour in the company. It is has been found out that 62% of the Indian automobile sector believes to follow TQM as a guiding philosophy while 38% has still not adopted TQM as a guiding philosophy (Caravatta, 1997, Sharma, 1997, Agrawal, 1999). It is estimated that 70 % of the India automobile sector promises on time delivery more than 80 % of times. According to the world standards, Indian automobile industry is lagging behind. Only 52 % of the automobile companies are working towards achieving a cost reduction of more than 5% while shockingly still 48% of the organizations do not consider cost reduction as an important aspect. Unfortunately only 10-15% Indian automobile companies are using quality cost as measure of their quality performance thereby loosing an opportunity to spot critical areas for improvement (Harrington, 1997) 8. Six Sigma Motorola pioneered the concept of Sex Sigma as an approach to measuring product and service quality in the year 1987. Six Sigma provides an outline for implementation of a total quality system. The word Sigma in Six Sigma implies process performance. Six Sigma acts as a differentiator between world class and average manufacturing companies with benefits in scrap and rework costs, reject rates, achieved through teamwork and by removing organizational boundaries. It is a statistical unit used for measuring a units quality, with not more than 3.4 defects per million opportunities which imply achieving a quality standard of 99.99966%. Six Sigma covers the whole organization, including suppliers and customers (Quality Times, 1998). Six Sigma approach focuses on reducing variability and achieving excellence by working on three key strategies: Process optimization, standardization, and control Part standardization and certification of supplier Following a design for Manufacturability Six Sigma Conversion Table Source: Journal of Management Research, 2006 Six Sigma has been applied in product development, new business acquisition, customer service, accounting, and many other business functions. It is not possible for all processes to operate at a Six Sigma level. The appropriate level depends on the strategic importance of the process and the cost of improvement relative to the benefit. It is generally easy to move from 2 Sigma or 3 Sigma level to 4 Sigma levels, but moving beyond that requires much more effort and sophisticated statistical tools (James Evans, 2008). The problem solving methodologies used by Six Sigma are: DMAIC used for projects aimed at improving an existing business process. DMADV used for projects aimed at creating new product or process designs. 8.1 DMAIC Source: wordpress.com Define The first step while implementing Six Sigma is to define the problem in operational terms to facilitate further analysis. A good problem statement identifies customers and the Critical to Quality (CTQ) factors that have the most impact on product or service performance and identify the performance metrics and the cost implications of the project along with defining what is to be done by whom and when (Thomas Bertels, 2003) Measure This phase of DMAIC process focuses on how to measure the internal processes that affect CTQs. This requires an understanding of the relationships between process performance and customer value. Analyse This stage focuses on why defects, errors, or excessive variation occur. Finding the answers requires identifying the key variables that are most likely to cause errors and excessive variation the root causes. One of the tools of identifying the root cause is the 5 Why technique which forces one to redefine a problem as a chain of causes and effects to identify the source of the symptoms by asking why five times (George Patterson, 2003). Improve Once the root cause of a problem is understood, the team needs to generate ideas for removing the problem and improve the performance measures and CTQs. Some of the techniques used to facilitate idea generation are brainstorming, checklists, etc (Osborn, 2003). The ideas generated are then evaluated and the most promising ones are selected, confirming that the proposed solution will positively affect the key process variables and the CTQs. Control This part of DMAIC focuses on how to maintain the improvements, which includes putting tools in place to ensure that the key variables remain within the maximum acceptable ranges under the modified process. Controls might be as simple as using checklists or periodic status reviews to ensure that proper procedures are followed or employing process control charts to monitor the performance of key measures. 8.2 DMADV The DMADV project methodology, also known as  DFSS  (Design  for  Six  Sigma),  features five phases: Source: SixSigmaTraining.net Define  design goals that are consistent with customer demands and the enterprise strategy. Measure  and identify CTQs (characteristics that are  Critical  To  Quality), product capabilities, production process capability, and risks. Analyze  to develop and design alternatives, create a high-level design and evaluate design capability to select the best design. Design  details, optimize the design, and plan for design verification. This phase may require simulations. Verify  the design, set up pilot runs, implement the production process and hand it over to the process owner(s). In India, only 5% of Indian automobile companies seem to implement the Six Sigma rule due to which they have not been able to achieve steady level of quality based on  ±3 Sigma limits around the specified target value. Six Sigma is a tool for continuous improvement making an organization to concentrate on the requirements of customers, process alignment, and timely well planned execution (Skaria, 1995). Thus to be able to compete internationally Indian automobile sector should follow Six Sigma program in order to install the TQM philosophy. This would in turn help them to map their performance overtime and to take required prior measures. Although automobile sector in India implemented Six Sigma to gain competence in its quality aspect, it still failed to implement it in the right direction. This was due to a number of reasons like: Absence of top management involvement commitment Practising an authoritarian behaviour and a hierarchical thinking. Lack of adequate education and training for the employees. No strategic goal setting and a weak system of monitoring. Inadequate knowledge in the field of Six Sigma and its related tools. Lack of passion to be the best in quality. No building up of the practise of Kaizen, the culture of continuous improvement. Not paying enough attention to the needs of the customers. Impatience to develop a new strategy to achieve quality and thus resorting to a quick unreliable way of fixing things. Lack of collaboration, integrity, excellence and respect for each other. During the 1970s and early 1980s there were not many automobile manufacturers in India the growth of this sector was slow. But in 1983 a dramatic change in the scenario occurred when Maruti was taken over by the Indian government and Maruti entered joint venture agreement with Suzuki (Japan) which stirred a revolution in the Indian automobile industry. With the adoption of the policy of economic liberalization by Indian government in 1991, major car manufacturer companies such as General Motors, Fiat and Honda, got a chance to set up their manufacturing bases in India. Even after two decades gone after implementing TQM in the automobile sector, India is still a very small player in the world auto market production. The overall economy of India is a direct factor influencing the growth of the Indian automobile sector and still lot is required to be done by the companies to implement TQM tools like Kaizen, Six Sigma, 5S and TPM. Since growth of automobile in any country is an indication of overall economy, thus lot need to be done by the automobile sector in implementing TQM quality tools particularly 5S, Kaizen, Quality Function Deployment and Business Process Re engineering. 9. Lean Organizations Lean production was a concept developed by the Toyota Motor Corporation to focus on the elimination of waste in all forms, including defects requiring rework, unnecessary process steps, and unnecessary movement of materials or people, waiting time, excess inventory, and overproduction. One of the key tools used in lean production is the 5 Ss : Seiri Refers to ensuring that each item in a workplace is in its proper place Seiton Refers to arranging materials and equipments so that they are easy to find and use. Seiso Refers to a clean working area so as to reduce maintenance problems. Seiketsu Refers to formalize procedures and practices to create consistency and ensure that all steps are performed correctly. Shitsuke Implies keeping the process going through training, communication and organizational structures. 10. Conclusion All types of automotive industries aim to have reduced costs, increased process efficiency and improved quality of their products and services by working towards achieving the needs of their customers through the application of TQM. With growing cut throat competition, TQM has become an important aspect of the management of automotive industry. With the implementation of the quality principles discussed above, companies will produce profits for themselves and also satisfy the needs of owners, employees, suppliers and society as a whole.

Wednesday, November 13, 2019

Business at Work :: Papers

Business at Work Using the peter drucker- "The practise of management" We can see Coca cola is successfully achieving its objectives.  · Profitability- The primary goal of any profit-making organisation is to increase earning per market. Also coca cola is also maximising its profits  · Marketing share and standing- Cooperate marketing objectives can cover areas such as what products are to be sold in which markets, whether or not the organisation should aim to be the market leader in terms of pricing or product development.  · Productivity- coca-cola produces different brands of products for its customers, brands like diet coke, fanta, coke, and sprite. E.t.c. With all this products coca cola sells, it increases its revenue making the organisation make profit.  · Management and employee performance- this covers the development of good management and employee relations. Coca cola usually motivate its employees by giving their employees leaves and promotions; coca cola also operate an equal opportunity policy.  · Technical innovation- coca cola has to decide whether or not it should aim to be a technical innovator in terms of its products, or whether it should follow the lead or somebody else.  · Social and public responsibility- Coca cola usually donate money to the less privilege and also take precautions in the ingredients being used in producing their products in other not to harm their consumers.  · Resource utilization- this is where objectives are set which relate the efficient use of physical and financial resources. Vertical communication is the type that goes from the top of organisational chart to the bottom and vice versa. Vertical communication allows decisions by managers to be carried out by employees. It ensures that action is consistent and co-ordinated, reduces cost because fewer mistakes will be made. It leads to greater effectiveness and profitable. It helps managers understand employee's views and concerns. It can alert managers to potential problems. Horizontal communication takes place when people at the same level within an organisation pass information. An example might be a member

Sunday, November 10, 2019

Sexual Behavior And Sexual Identity Health And Social Care Essay

HIV is no longer entirely stigmatising the â€Å" cheery white male. † In recent old ages, the menace has spread to more diverse populations, including adult females who have sex with adult females ( WSWs ) practising multiple sexual behaviours, while presuming a assortment of sexual individualities. Yet, the information, intercessions and research available today continue providing to the original face of this deathly disease. Despite the turning organic structure of research, WSWs remain â€Å" unseeable † to authorities research workers, private wellness attention suppliers and community wellness organisations. Therefore where services for WSW are readily available, suppliers frequently fail to acknowledge the differentiation between sexual behaviour and sexual individuality, a misconception merely farther reinforced by the Center for Disease Control and Prevention ( CDC ) as it continues to categorise adult females infected by female-to-female transmittal harmonizing to past sexual and drug behaviours. In add-on to a reasonably common belief that WSWs are immune to HIV, this community is frequently dismissed upon unwraping their sexual individuality for a figure of grounds. As noted by Diamond, there is an â€Å" premise among scientists and laypeople alike that reliable sexual orientation develops early and is consistent through one ‘s life. † This writer goes on to farther stress that, â€Å" what is reliable is what is stable. † The subjective manner in which many position sexual individuality has been a primary subscriber to the huge array of steps available to research workers for measuring hazardous behaviours with respect to sexual orientation. Ultimately, this dismissive, inattentive and even mocking respect for adult females who have sex with adult females has put an already vulnerable and turning part of the United State ‘s population at even greater hazard for HIV every bit good as STI ‘s ( sexually transmitted infections ) . From the supplier ‘s point of view, issues faced by members of this sexual wellness minority seeking information and resources are slightly associated with those issues faced by organisations fighting to function specific patronage. Within the metropolis of Chicago, those suppliers turn toing the sexual wellness demands of WSW are few and far between. For the few in being, publicity of services to the intended demographic can be disputing for several grounds: 1 ) presuming exchangeability of sexual orientation ( or ignoring the demand for categorical sexual wellness services ) can skew the best agencies for measuring plan efficaciousness ; at the same clip 2 ) if agencies for finding a participant ‘s sexual orientation are flatly specific, one misclassification can ensue in inefficiency or mis-direction of resources toward those with lesser demand off from those with greater demand. Findingss from recent surveies underline the danger in presuming excessively much about mark groups and their high/low-risk sexual patterns. Though research may uncover some groups to be more vulnerable for certain diseases than others, this statistical difference by no agency justifies the gross instability in focal point, funding and/or support.RESEARCH Question:What sexual wellness services are available for WSW ( adult females who have sex with adult females ) within the metropolis of Chicago and how are these service organisations aiming patronages in footings of turn toing the intersection of sexual behaviour and individuality?Hypothesis:With an highly limited figure of suppliers active in Chicago, few resources are available for WSW. If an organisation provides services for WSW, so they most likely do so on the footing of sexual individuality accordingly restricting their chance to turn to the single client ‘s potentially bad sexual behaviour.LITERATURE REVIEW:Numerous s urveies suggest that adult females who have sex with adult females are at low hazard for HIV and the subsequent famine of dedicated HIV/STI bar services for this community seems to reenforce these sentiments. Yet, rates of infection for HIV/STIs amongst WSW are on the rise and activist alliances comprised of adult females populating positively state broad are get downing to talk out. The battle to supply sexual wellness services for a population that has been mostly overlooked by the medical community now demands national attending. Reasons for the current deficiency of information and resources, every bit good as challenges faced by active service suppliers are debated and analyzed severally in the literature reviewed. There are a figure of issues that contribute to the wellness disparities faced by WSW. For illustration, the Women ‘s Health Initiative, a US sample of 96,000 older adult females, found that tribades and bisexual adult females were significantly more likely to be uninsured compared to heterosexual adult females ( 10, 12 and 7 % severally ) ( Valanis et al. , 2000 ) . The deficiency of insured WSW may be, harmonizing to Arend, due to homophobia on the portion of the physicians and nurses. Patient studies of homophobia in the medical universe are seting WSW at an even greater hazard: â€Å" since attention suppliers may non further swearing relationships with in which their patients could experience comfy unwraping their sexual individuality and behaviour. † It must be noted that a client can non seek wellness services that do non be, or she is less willing to make so if she has either experienced stigma or anticipates a stigmatizing environment ( Dean et al. , 2000 ; Meye r & A ; Northridge, 2007 ) . Although the CDC considers female-to-female HIV transmittal a â€Å" rare happening, † instance studies every bit good as some surveies and a smattering of publications point out that non merely are vaginal fluids and catamenial blood potentially infective, but rates of infection amongst adult females who have sex with adult females are presently on the rise ( survey by lady at conference, CDC, Arend ) * . In the article, â€Å" HIV Testing Among Lesbian Womans: Social Context and Subjective Meanings, † Dolan and Davis utilised studies, focal point groups and in-depth interviews to depict HIV proving experiences among a sample of 162 sapphic adult females populating in a big southeasterly US metropolis ( Dolan & A ; Davis 2008, JOHNSON ) . Eighty per centum of the sample had tested at least one time, with more than 25 % holding tested five or more times. Most of the adult females tested voluntarily and despite the widely promoted misconception that WSWs are at low hazar d for HIV, the respondent ‘s perceptual experience of hazard was noted as the â€Å" most common ground for proving. † However, the CDC continues to categorise adult females infected by female-to-female transmittal merely harmonizing to their old sexual and drug behaviours, thereby disregarding an full community and perpetuating the â€Å" sapphic unsusceptibility † stereotype. For old ages, Aids has been profiled as a â€Å" cheery white male ‘s † disease. Merely in the past decennary have wellness instruction and diverseness preparation plans sought to counter what has been referred to as ‘the de-gaying of AIDS † ( Flowers, 2001 ) and alternatively advanced the claim that AIDS is a ‘democratic ‘ or ‘equal chance ‘ virus. Unfortunately, this push to reprogram an inaccurate image has failed in two facets: First of all, developing manuals intended to battle the impression that ‘AIDS is a cheery disease ‘ overpoweringly turn readers ‘ attending off from work forces who have sex with work forces ( MSM ) to refocus it upon the heterosexual community. Mentioning statistics such as â€Å" The World Health Organization says 75 % of people with AIDS were infected through heterosexual sex † is helpful for battling the purely cheery male association, but at what point should the public consider hazards associated with adult females who have sex with adult females? Second, in add-on to overlooking a vulnerable demographic, the reprogramming of AIDS instruction has a inclination to entirely categorise gender, ensuing in the marginalisation of WSWs. Harmonizing to Bourne et al. , efforts at making more politically right intercession plans have pushed many plans back to educating through a biomedical lens: â€Å" minimising the hazard of bodily unstable exchange and set uping physical barriers between spouses. † One article highlights how â€Å" this point of view may be deficient when sing the emotionally charged sphere of sexual behaviour, which is, by its really nature, societal. † Intervention plans based on a biomedical position on safe sex tend to turn to intervention/education demands in a categorical, diagnostic mode. Bourne and Robson ‘s analysis of the biomedical attack to learning â€Å" safe sex † reveals how wellness publicity schemes which fail to take history of the complexnesss of lived experience are, as a consequence, mostly ignored by the mark population as being incompatible with their demands. Properly turn toing the demands of a peculiar sexual minority group ever draws attending to a cardinal, on-going argument in gender and wellness. The dissension over which issue to turn to first, behaviour or individuality, is seeable throughout the literature reviewed. Diamond notes, there is an â€Å" premise among scientists and laypeople alike that reliable sexual orientation develops early and is consistent through one ‘s life † ( 2009:52 ) . What is reliable is what is stable. â€Å" So the familiar battlefields are drawn: fixed=biological= deserving of credence and protection, whereas variable=chosen=fair game for stigma and favoritism † ( Diamond 2009:246 ) . * Some writers, nevertheless, argue that sexual orientation is non one thing. Rather, it has many constituents, including behaviour, individuality and desire. For some, behaviour may be a defining characteristic of their sexual orientation, while for others desire may be the most of import ( Tabatabai ) * . Sexual behaviour is less of import for adult females as they consider their sexual orientation ( Peplau and Garnets 2000 ) . Some experts conclude that prosecuting in sexual behaviour with a member of the same gender is non a requirement for placing in a peculiar manner and a recent Indiana University survey supports this theory. The 2010 study of Thirty showed that while X % of adult females surveyed identified as heterosexual, XXX had engaged in same sex sexual behaviours. Numerous articles highlighted hazards associated with sexual wellness service suppliers turn toing sexual individuality entirely, but the ways in which the faculty member and medical community approach sexual behaviour and designation remain subjective, thereby perpetuating wellness disparities amongst WSW. When revelation becomes a battle, so does efficaciously providing to the client ‘s yesteryear, present, or possible bad sexual behaviours. So, at the supplier degree, after an organisation decides whether to offer intercession scheduling directed at adult females who have sex with adult females, the best theoretical account for carry oning client outreach and best methods for finding proper individualized attention take centre phase. * While some adult females are really unfastened about both their diseases and sexual individuality, others are loath to discourse these issues due to frights of culturally-based stigmas against homosexualism and HIV, homophobia and maltreatment signifier medical professionals and disaffection from household members and larger communities. * Thus, a supplier motivated to make more for WSW wellness can make little with deficient support, inaccurate information or a limited outreach theoretical account. Harmonizing to a 2008 auxiliary issue within the Journal of Homosexuality, the usage of inclusive signifiers, linguistic communications and treatments that do non presume the person ‘s individuality, orientation, behaviour and relationship position are important for easing optimum bringing of attention and services. * Intake signifiers are, therefore, the first and sometimes last chance a supplier has to link with their client. Research is limited and what is available is overpoweringly theoretical. A quantitative appraisal of adult females ‘s sexual individuality and how it aligns with their behaviour is good for efficaciously patterning intercession plans. A qualitative analysis and cross-organizational appraisal of organisations presently supplying services in the Chicago country is good for finding outreach efficaciousness. Ratess of infection amongst WSW are quickly on the rise, yet the research community has been slow to react. This survey aims to pull attending to a sexual minority that is frequently overlooked by all three social sectors and foregrounding multiple barriers toward having equal attention is the first measure in bettering sexual wellness service efficaciousness for WSW.RESEARCH DESIGN:Both quantitative and qualitative methods will be utilized in this three-part multi-strategy research procedure: A quantitative analysis and rating of bing informations from a 2009 NYC Community Hea lth Survey ( CHS ) will turn to the intersection of sexual behaviours and individuality. From 2002 to 2008, 10,000 grownups aged 18 and supra participated in the cross-sectional study. The CHS, based on the National Behavioral Risk Factor Surveillance System ( BRFSS ) and conducted by the Centers for Disease Control and Prevention, provides informations on a sample population comparable to Chicago. The quantitative part is important in that it will showcase a statistical form in the intersection of sexual behaviour with sexual individuality. This statistical form will reenforce the demand for qualitative appraisal of bing service organisations and explorative research on the mode in which an organisation determines client service. Three bing organisations functioning WSW ( adult females who have sex with adult females ) within the metropolis of Chicago ( Planned Parenthood of Illinois, Howard Brown Health Center ‘s Lesbian Community Care Project, and Chicago Women ‘s Health Center ) will be evaluated for a bipartite qualitative part. Interviews with decision makers heading each organisation and studies with staff responsible for personally interacting with plan attendants will supply qualitative informations in this exploratory and explanatory survey. The interview responses and study consequences will so be evaluated in concurrence with an analysis of each organisation ‘s intake signifier ( a standard paper signifier used for finding new client demands ) . Examination of said signifier will function to expose the mode in which each organisation categorizes and later â€Å" dainties † their clients. Textual analysis and qualitative in-depth observation of all three organisations will find whether WSW sexual wellness services are based upon the client ‘s sexual behaviour or the sexual individuality they declared upon consumption. Pairing the qualitative ratings with the quantitative research findings from a comparable population provides greater apprehension of the service demands within Chicago, the best methods for outreach and the issues that potentially arise from these current outreach methods.